Innovative Business Software – Integrated Task & Incident Management System for Airports. Innovative Business Software A/S is a Danish company, which for more than 30 years, has built state-of-the-art security software solutions that have helped manage and streamline the most critical security operations at alarm receiving centres and control rooms, all over the world. Today we are one of the leading providers of integrated tasks and incident management systems for airports.

Innovative has a strong and proven track record in developing security management solutions. Innovative Security Manager™ is used by more than 90 customers within the airport industry, police forces, fire departments, private security companies, university campuses and industrial facilities.

Innovative Security Manager™ for airports

Innovative Security Manager™ (ISM) is a solution for optimising and improving the planning and performance of security related tasks in airports. ISM integrates all security and operational related tasks into one single platform, optimising every step of the task resolution from task generation to task completion and documentation. It gives a full real-time operational picture of the current situation in the airport.

ISM interfaces to multiple disparate systems, such as video management systems (vendor-independent), automatic fire alarms and access control systems and presents all alarms, incidents and tasks in the same user interface.

It gives you a quick overview, the opportunity to respond immediately and increases efficiency because you can manage resources more efficiently. Improve your security performance and achieve a much more cost-effective organisation.

Innovative Security Manager™ key features:

  • Alarm handling and incident management
  • Task and resource management, including personnel app for task management
  • Video integration and interactive floorplans
  • Real-time overview of the security situation and indoors positioning
  • Interactive map to locate alarms, vehicles and personnel
  • Emergency management and coordination in real-time
  • Documentation, reporting and big data for enhanced planning


Innovative Security Manager™ is a software platform, which provides a real-time overview of security operations at airports.

Implementing ISM will form a secure platform for managing all security and operational tasks in an airport and also provide a system integral to the components of a security management system such as managing resources, performance monitoring, continuous improvement, change management, and training and education.

Airports today face increasing passenger numbers, rising costs for personnel, a demand for heightened security – yet at the same time budget restrictions. You need your airport to maintain the highest standards, which is why your organisation is required to carry out audits, inspections, qualitative and quantitative assessments as part of an internal quality assurance programme. Additionally, the UK CAA is introducing a formalised, risk driven framework for integrating security into the daily operations and culture of an airport – the so-called Security Management System (SeMS).

Currently, a SeMS – as set out in the Framework for an Aviation SeMS issued by the UK CAA – is not a mandated process. However, if an airport does have a SeMS, which addresses the elements identified in said framework, it will help the airport meet the internal quality control provisions of articles 12, 13 and 14 of EC 300/2008.


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